What’s new?
METHODOLOGICAL ANALYSIS OF CUSTOMER EXPECTATIONS
In 2012 a key point has been highlighted by Daydream: What premium services are our customers looking for?
The main idea is to continue the improvement of the specific methodology used during projects to extract the value which makes a difference for our customers, and make it a trademark: “Daydream’s Method”, a guarantee of your satisfaction!
To obtain these key elements, we asked our customers to identify what the real added value for them is, and then asked them to position Daydream in front of these expectations.
The main customers’ expectations are:
- The capacity to bring a concrete operational value (And not only ” traditional cloudy consultants’ recommendations “)
- The flexibility and proximity with the customer during the project
- The industrial references, experience and legitimacy of ” the consultant team “
- The specific know-how of the consulting firm allowing the customer to implement his objectives quickly and effectively.
For our customers the key is not the answer to the question “how or why it works?”, but more the answer to “does it work for my business and my projects?”. We know for a fact that our Methodology works and that our belief that a constantly improving methodology meets our customers’ needs.
In fact, our customers gave us the best highlights of our added value, the ones which signify a real difference from the other consulting firms; we deliver “complete, solid and actually actionable content”.
We thank them !
